Tel: 01925 398 599
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Contact Support
Need Help?
To help you get the best out of your property management software, we offer a comprehensive and unrivalled support service.
Each customer receives 30 days of unlimited support with all of our software solutions.
Support During Office Hours
We have a dedicated software support team who are on hand to take your calls during office hours, for those who have a priority support contract.
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Support Department Call: 01925 398 599
Have your email address ready. MONDAY to FRIDAY
09:00 A.M. - 5:00 P.M. |
Support Outside Office Hours
If you need assistance outside of normal office hours then there are three ways that we can be of assistance:
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You can make use of our comprehensive on-line audio and video tutorials. These are available 24 hours a day, 365 days a year. This means that even if our offices are closed you can still view the video tutorials. To access these tutorials click here. |
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We also have an on-line Frequently Asked Questions section which addresses all the most commonly asked questions that are asked by our customers. To access this section click here. |
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If your query is not resolved by the on-line tutorials or questions then just simply log a support ticket with our help desk. All support queries submitted will be responded to within four working hours – guaranteed. To log a support ticket click here. |
“I recently had a problem with my Property manager software so I emailed the technical support dept. After being asked what the problem was, I was told exactly what to do to get my system running again. Within a few hours my problem was completely solved and I was able to complete my end of year reports. The software is brilliant and so is the technical support, I would recommend this company and it's products to anyone.”
