Need Help?

To help you get the best out of your property management software, we offer a comprehensive and unrivalled support service.

Each customer receives 30 days of unlimited support with all of our software solutions.

Support During Office Hours

We have a dedicated software support team who are on hand to take your calls during office hours, for those who have a priority support contract.

Support Department

Call: 01925 398 599 
Have your email address ready.

09:00 A.M. - 5:00 P.M.

Support Outside Office Hours

If you need assistance outside of normal office hours then there are three ways that we can be of assistance:

You can make use of our comprehensive on-line audio and video tutorials. These are available 24 hours a day, 365 days a year. This means that even if our offices are closed you can still view the video tutorials.

To access these tutorials click here.

We also have an on-line Frequently Asked Questions section which addresses all the most commonly asked questions that are asked by our customers.

To access this section click here.


If your query is not resolved by the on-line tutorials or questions then just simply log a support ticket with our help desk. All support queries submitted will be responded to within four working hours – guaranteed.

To log a support ticket click here.

“I recently had a problem with my Property manager software so I emailed the technical support dept. After being asked what the problem was, I was told exactly what to do to get my system running again. Within a few hours my problem was completely solved and I was able to complete my end of year reports. The software is brilliant and so is the technical support, I would recommend this company and it's products to anyone.”

Richard Blass, property investor.
Click here for more customer success stories.